On Mon, 11 Feb 2008 19:21:48 +0200
Lars Eggert <lars(_dot_)eggert(_at_)nokia(_dot_)com> wrote:
On 2008-2-11, at 18:55, ext Dan York wrote:
Can we move some of this conversation in the bill below onto the
Internet using systems where our costs essentially go to $0?
(Obviously we still need to communicate to non-wired folks across
the PSTN, such as event location facilities, etc.)
I do hope we can reduce costs, but the requirements that Marshall
described are valid:
- need to be able to call in from the PSTN, worldwide
(Many of us call in from hotels, airports, trains, etc.)
- need to be able to have an operator dial out to someone
(Calling in form a hotel sometimes just doesn't work.)
- need to be able to get technical support during the call
(Audio issues, lines getting dropped, calling out, etc.)
There's a baseline cost associated with all that 24/7 support.
Having some people call in over IP vs. the PSTN may save some money,
but I doubt that the savings would be dramatic.
Precisely. The issue is a *service*, not a technology.
--Steve Bellovin, http://www.cs.columbia.edu/~smb
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