Can you send us the DKIM signature that failed? In particular, we need
the s= value and the d= value, which are needed to find the public key.
My suspicion is that there is no TXT record published at
<s-value>._domainkey.<d-value>, which is where the public key would be
retrieved from.
On 04/27/2016 04:12 PM, Letter Box wrote:
Dear All,
We are new member to the DKIM-ops mailing list and would really appreciate
any advice on resolving the mailing issue encountered. Our outgoing emails
got bounced back messages (please see below). It is working fine for the
receivers with other domain names (such as gmail). We would really appreciate
any advice to resolve this issue. Thank you so much.
Sender's domain name: cancarecentre.org.au
Receiver's domain name: mffc.org.au
// Bounce back message started:-----------------
Hi. This is the qmail-send program at gproxy9-pub.mail.unifiedlayer.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.
<info(_at_)mffc(_dot_)org(_dot_)au>:
5.79.76.74 failed after I sent the message.
Remote host said: 550-DKIM: encountered the following problem validating
cancarecentre.org.au:
550 pubkey_unavailable
--- Enclosed are the original headers of the message.
// Bounce back message ended ---------------------
Best regards,
Sharon
--------------------------------------------
On Thu, 4/28/16, dkim-ops-request(_at_)mipassoc(_dot_)org
<dkim-ops-request(_at_)mipassoc(_dot_)org> wrote:
Subject: dkim-ops Digest, Vol 47, Issue 1
To: dkim-ops(_at_)mipassoc(_dot_)org
Date: Thursday, April 28, 2016, 5:00 AM
Send dkim-ops mailing list
submissions to
dkim-ops(_at_)mipassoc(_dot_)org
To subscribe or unsubscribe via the World Wide Web, visit
http://mipassoc.org/mailman/listinfo/dkim-ops
or, via email, send a message with subject or body 'help'
to
dkim-ops-request(_at_)mipassoc(_dot_)org
You can reach the person managing the list at
dkim-ops-owner(_at_)mipassoc(_dot_)org
When replying, please edit your Subject line so it is more
specific
than "Re: Contents of dkim-ops digest..."
Today's Topics:
1. Need advice on resolving DKIM pubkey
mailing issue (Letter Box)
2. Re: Need advice on resolving DKIM
pubkey mailing issue
(John Levine)
----------------------------------------------------------------------
Message: 1
Date: Tue, 26 Apr 2016 23:54:33 +0000 (UTC)
From: Letter Box <xyzletterbox(_at_)yahoo(_dot_)com>
Subject: [dkim-ops] Need advice on resolving DKIM pubkey
mailing issue
To: <dkim-ops(_at_)mipassoc(_dot_)org>
Message-ID:
<626297267(_dot_)2269028(_dot_)1461714873413(_dot_)JavaMail(_dot_)yahoo(_at_)mail(_dot_)yahoo(_dot_)com>
Content-Type: text/plain; charset=UTF-8
Dear All,
We would really appreciate any advice on helping us to
resolve the mailing issue encountered. Our outgoing emails
got bounced back with the following error which complains
pubkey unavailable. Thank you so much.
Remote host said: 550-DKIM: encountered the following
problem validating <senderdomain.com>:
550 pubkey_unavailable
Best regards,
XYZ
------------------------------
Message: 2
Date: 27 Apr 2016 13:48:02 -0000
From: "John Levine" <johnl(_at_)taugh(_dot_)com>
Subject: Re: [dkim-ops] Need advice on resolving DKIM pubkey
mailing
issue
To: dkim-ops(_at_)mipassoc(_dot_)org
Cc: xyzletterbox(_at_)yahoo(_dot_)com
Message-ID: <20160427134802(_dot_)51689(_dot_)qmail(_at_)ary(_dot_)lan>
Content-Type: text/plain; charset=utf-8
>Remote host said: 550-DKIM: encountered the following
problem validating <senderdomain.com>:
>550 pubkey_unavailable
It's right, there's no keys for senderdomain.com, because
that domain
doesn't exist at all. Unless, of course, you didn't
tell us the real
domain name.
If you want help, the first thing to do is to tell us what's
actually
wrong, rather than leaving out details that you think
(usually
wrongly) don't matter, like the name of the domain.
If we knew the actual domain, we could probably figure out
what's wrong in two minutes.
R's,
John
------------------------------
_______________________________________________
dkim-ops mailing list
dkim-ops(_at_)mipassoc(_dot_)org
http://mipassoc.org/mailman/listinfo/dkim-ops
End of dkim-ops Digest, Vol 47, Issue 1
***************************************
_______________________________________________
dkim-ops mailing list
dkim-ops(_at_)mipassoc(_dot_)org
http://mipassoc.org/mailman/listinfo/dkim-ops
_______________________________________________
dkim-ops mailing list
dkim-ops(_at_)mipassoc(_dot_)org
http://mipassoc.org/mailman/listinfo/dkim-ops