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[fetchmail]fetchmail 5.8 vs. netcom/mindspring/earthlink

2001-07-12 09:12:51
Hello,

I have upgraded to RedHat 7.1, with fetchmail 5.8.  Running on
an IBM Thinkpad that is sometimes on a LAN and sometimes on PPP.

Starting at about the same time as upgrading to RedHat 7.1, I have been
unable to obtain any incoming email from my netcom (part of mindspring/
earthlink) account.

If you have any specific info in this realm, I'd really appreciate
hearing from you.  I'm going to include lots of info below, so
you may want to stop reading now.

First, here's how fetchmail gets started at boot time. This is my
/etc/rc.d/init.d/fetchmail:

$#!/bin/sh
$#
$# fetchmail    Script to up/down mail retrieval daemon
$#
$# chkconfig: 345 80 30
$# description: fetchmail is a mail retrieval and forwarding utility; it \
$#      fetches mail from remote mailservers and forwards to your \
$#      local (client) machine's delivery system.
$
$# Source function library.
$. /etc/rc.d/init.d/functions
$
$# See how we were called.
$case "$1" in
$  start)
$       echo -n "Starting fetchmail: "
$       daemon /usr/bin/fetchmail --daemon 900 -v -v --syslog \
$         --smtpaddress localhost --invisible  --fetchmailrc /etc/fetchmailrc
$       echo
$       ;;
$  stop)
$       echo -n "Stopping fetchmail: "
$       killproc fetchmail
$       echo
$       ;;
$  status)
$       status fetchmail
$       ;;
$  restart|reload)
$       $0 stop
$       $0 start
$       ;;
$
$  *)
$       echo "Usage: fetchmail.init {start|stop|status|restart|reload}"
$       exit 1
$esac

It refers to /etc/fetchmailrc, which contains:

$# Fetchmail configuration file
$poll popd.ix.netcom.com with protocol POP3
$       user "rrorro" there with password "********" is "rro" here
$       mda "/usr/sbin/sendmail -oem rro"

I have been trying to get some help from mindspring support, and I'm
stuck at this response.  There is a transcript from the log file of
an attempted download from them:

$From support3a(_at_)mindspring(_dot_)net Thu Jul 12 09:49:22 2001
$Date: Fri, 06 Jul 2001 22:07:12 -0400
$From: "support3a(_at_)mindspring(_dot_)net" 
<support3a(_at_)mindspring(_dot_)net>
$To: Rod Oldehoeft <rro(_at_)lanl(_dot_)gov>
$Subject: Re: Technical Support    (KMM4316107V60108L0KM)
$
$Hello,
$
$We are using POP3.
$Just so you are using the correct SMTP server in your e-mail program, it 
should work, unconditionally.
$
$Best guess would be that your are using an non-RCP compliant SMTP--one with an 
"open relay". These messages get summarily rejected on any of our incoming mail 
servers.
$
$Regards,
$Harry J.
$ETS Representative
$Earthlink Technical Support
$#1 Provider of the Real Internet
$
$Email Case ID: H 1651338
$
$
$Original Message Follows:
$-------------------------
$
$Hmmm, there was not much information in your response.
$
$Please refer this to someone who knows about the POP server details!
$--------------------------------------------------------------------
$
$Here is an extract from my log file:
$
$
$>>>Jun 27 13:16:34 jekyl fetchmail[2906]: awakened at Wed, 27 Jun 2001 
13:16:34 -0600 (MDT)
$>>>Jun 27 13:16:34 jekyl fetchmail[2906]: 5.8.0 querying popd.ix.netcom.com 
(protocol POP3) at Wed, 27 Jun 2001 13:16:34 -0600 (MDT)
$>>>Jun 27 13:16:35 jekyl fetchmail[2906]: POP3< +OK NGPopper vEL_3_31 at 
ix.netcom.com ready 
<27583(_dot_)993669395(_at_)mail04(_dot_)dfw(_dot_)mindspring(_dot_)net>
$>>>Jun 27 13:16:35 jekyl fetchmail[2906]: POP3> CAPA^M
$>>>Jun 27 13:16:35 jekyl fetchmail[2906]: POP3< -ERR unimplemented
$>>>Jun 27 13:16:35 jekyl fetchmail[2906]: unimplemented
$>>>Jun 27 13:16:35 jekyl fetchmail[2906]: POP3> USER rrorro^M
$>>>Jun 27 13:16:35 jekyl fetchmail[2906]: POP3< +OK
$>>>Jun 27 13:16:35 jekyl fetchmail[2906]: POP3> PASS *^M
$>>>Jun 27 13:16:35 jekyl fetchmail[2906]: POP3< +OK rrorro has 0 messages (0 
octets).
$>>>Jun 27 13:16:38 jekyl fetchmail[2906]: selecting or re-polling default 
folder
$>>>Jun 27 13:16:38 jekyl fetchmail[2906]: POP3> STAT
$>>>Jun 27 13:16:38 jekyl fetchmail[2906]: POP3< +OK 0 0
$>>>Jun 27 13:16:38 jekyl fetchmail[2906]: No mail for rrorro at 
popd.ix.netcom.com
$>>>Jun 27 13:16:38 jekyl fetchmail[2906]: POP3> QUIT^M
$>>>Jun 27 13:16:38 jekyl fetchmail[2906]: POP3< +OK
$>>>Jun 27 13:16:38 jekyl fetchmail[2906]: not swapping UID lists, no UIDs seen 
this query
$>>>Jun 27 13:16:38 jekyl fetchmail[2906]: Query status=1 (NOMAIL)
$>>>Jun 27 13:16:38 jekyl fetchmail[2906]: Deleting fetchids file.
$>>>Jun 27 13:16:38 jekyl fetchmail[2906]: fetchmail: sleeping at Wed, 27 Jun 
2001 13:16:38 -0600 (MDT)
$
$As you can see, even though I have sent test messages to
$rrorro(_at_)ix(_dot_)netcom(_dot_)com, and they have not bounced back to me,
$your server tells me that there are no messages present.
$
$I assume you are using POP3 (as opposed to POP2)--is this true?
$If it is, are you using:
$POP3 in its standard form,
$POP3 with old-fashioned MD5-challenge authentication,
$POP3 with RPOP authentication,
$POP3 with Kerberos V4 authentication on port 1109,
$or
$POP3 with Demon Internet's SDPS extensions?
$
$As I said before, my setup was working fine until about May 1, and I
$haven't been able to move mail to my machine since then.
$
$
$Rod Oldehoeft
$rro(_at_)acm(_dot_)org
$
$On Wed, 27 Jun 2001, support3a(_at_)mindspring(_dot_)net wrote:
$
$> Hello,
$>
$> Thank you for contacting Earthlink Customer Service.
$>
$> The incoming (POP) mail server for ix.netcom.com is still:
$>
$> popd.ix.netcom.com
$>
$> The outgoing (SMTP) mail server is:
$>
$> smtp.ix.netcom.com
$>
$>
$> If you have further questions, please feel free to contact us.
$>
$> Thank you,
$> John W.
$> ECS Representative
$> EarthLink Customer Service
$> service(_at_)mindspring(_dot_)com
$>
$> #1 Provider of the Real Internet
$>
$> Email Case ID: H 1651338
$>
$>
$>
$> Original Message Follows:
$> -------------------------
$>
$> firstname = Rod
$> lastname = Oldehoeft
$> username = rro
$> domain = @acm.org
$> contact_altemail = rro(_at_)cs(_dot_)colostate(_dot_)edu
$> computer_type = Other (describe below)
$> memory = 192MB in IBM Thinkpad X20
$> operating_system = Linux
$> connection_type = Modem
$> connection_speed = 56K
$> access_number = 505-995-0051
$> application_type = Other (describe below)
$> application_version = fetchmail 5.7.4
$> error_message =
$> additional_info = I have used the fetchmail program with Linux 2.4 on my IBM 
Thinkpad to POP mail from popd.ix.netcom.com for quite a long time.
$> But for awhile now the log file shows that your POPper tells my fetchmail 
program that there are no mail messages to send.  This is in spite of my 
sending email to rrorro(_at_)ix(_dot_)netcom(_dot_)com from another system 
repeatedly to load up.
$> Has something changed that you haven't told me?  You have done this sort of 
silent and invisible changing before, e.g., when you started using PAP 
authentication on dialup with no notification.
$> Please provide enough detailed information so that I can change my POP 
configuration to start getting my email again.
$> contact_phone = 505-665-3663
$> contact_time = 8am-12pm PST
$> .
$>
$>

If you've read all the way to here, thanks for your interest in
my problem!


-- 
Rod Oldehoeft
rro(_at_)lanl(_dot_)gov



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