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Re: [Asrg] Re: Usefulness of wholesale blocking of attachments for SMTP? (Lane Sharman et al)

2004-04-19 19:57:25
Dr. Jeffrey Race wrote:

On Mon, 19 Apr 2004 12:40:23 -0400, Yakov Shafranovich wrote:

For most users, the need is to stop the spam without blocking legitimate
mail from the same host. This is what drives the concept of filtering
over using a DNSBL.

Collateral damage is an issue.


Collateral damage is the OBJECTIVE.  It is the only thing
that gains the attention of the abuse-enablers.   This is proven
beyond doubt.

The road is littered with corpses of users who are unable to send mail due to their upstream's upstream provider being blocked. There are numerous cases where blocking a specific ISP or network has done more bad than good.

In any case, just like beauty collateral damage is in the eye of the beholder. I just don't think that most ISPs will agree to do anything that may cause their users to complain about being unable to email their grandmother. While for some of us the collateral damage is acceptable, in practice businesses will be hesitant to do anything that may cause it.

This is the same reason why the top six ISPs do not use blacklists en-masse but rather rely on their own internal blacklists supplemented by third parties.


Another issue is the fact that blocking is not communicated to the sender in many cases but the messages are swallowed silently.


That is an RFC violation.


If the mail is filtered after SMTP level and bounce address is suspected to be false, some may argue that it is not. There is some work on a BCP on that (Keith Moore?).

But in any case, the fact that a standard exist does not mean it is used. Perhaps, we should look into how to better enforce existing RFCs.


As for community-based systems, rule of the mob is not always good.


No 'mob' is involved, but users who do not agree to have their
systems polluted.  Procedures are clear and public in the document I
drafted.


Quis custodiet ipsos custodes” – “Who will watch the watchers”?

Laws are useless unless they are enforced, same for standards. Who will make sure that the procedures you drafted are actually used in a correct fashion? What happens if people start blocking ISPs and networks without a good enough reason like some blacklist operators have done?

Additionally, what happens if a portion of the community colludes against a specific network or operator? Why would this approach be any better than the existing practice of blacklists?


I am not saying this approach is bad, rather it has issues that must be worked out. If all of these issues are taken into account, such system may very well do a lot of good.

For example, if there are standards for communications among ISPs and networks for both blocking and abuse reporting,


There is ia standard; it is in the RFC pertaining to mandatory role
accounts.

I assume you are referring to RFCs 2821 and 2142. They define the postmaster@ and abuse@ addresses. However, it seems that in many cases ISPs want to have additional mailboxes or simply do not honor the RFC, which is why systems like abuse.net are used.

However, knowing where to send something is half the puzzle - it still costs. If some automated solutions can be introduced that would allow ISP's abuse desk systems communicate among themselves, that would reduce their costs and allow for better handling of abuse reports.

As for blocking, there are not existing standards aside from RFC 2821 that cover it, and blocking is not being communicated until the SMTP transaction takes place, or if the filtering is done post SMTP, it may never communicated.

Yakov

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