Hello everyone,
Well, I got the tracking system working just fine, thanks to Rik.
I have another novice question. First though, can someone point me to a
manual or tutorial for procmail? So far, I have just been winging it. I
have nothing on the language reference other than a few recipes that I
have viewed. One learns well from the trial and error method... but it can
also become time consuming if one does not have a knowledge of the general
syntax of the language. nuff said.
Anyway, this little recipe does what I want with one exception. It will
not work with an email without the subject line. And of course it will not
because of the condition.
:0hc
* $ ^Subject:${GETTEXT}
| (formail -r -t -A"Precedence: junk" \
-I"From: TCGdata Support <support(_at_)tcgdata(_dot_)com>" \
-I"Subject: TCG.:$serial - [${MATCH}]" ;\
cat $HOME/support.txt ) | $SENDMAIL -t