Qual Comm has been more than extremely reluctant to help us find a solution.
We will more than likely have to find alternative products and eliminate
future purchases of offending software.
I want everyone to understand the story.
- Two weeks ago, I received Capt. Sanborn's problem report. It was at that
point a claim that the character string "=_" was illegal in a boundary. I
immediately responded that "=_" was not only legal, but even recommended.
- Yesterday, I got his new claim about uniqueness. I explained the spec,
noting that Eudora was (again) in compliance, and that the other mailer was
not.
- In response, he simply repeated to me his claim that Eudora was at fault.
I repeated to him that it was not, that the other mailer was, but said
that we might consider adding a workaround.
- I then asked this list for confirmation of my reading of the spec, which
I received. I forwarded Ned's rather definitive statement to Capt.
Sanborn, and noted again that we might consider a workaround.
- At no time has Capt. Sanborn indicated that he has brought the problem to
the attention of the other mail vendor, the one with the non-compliant
software.
Draw your own conclusions about whether or not we have helped them find a
solution, and which software is "offending".
--
Steve Dorner, Qualcomm Incorporated. "Oog make mission statement."