[Top] [All Lists]

E-mail user problems and behaviour

1996-02-24 10:27:02
A recent thesis by Olle Bälter about Electronic Mail, contains
a chapter with results of studies of user experience and
behaviour when using e-mail. Interesting is to note which
are the most common problems which e-mail users have,
and also that different people use the e-mail systems
in so different ways.

The thesis is available by anonymous FTP from URL:

Jacob Palme <jpalme(_at_)dsv(_dot_)su(_dot_)se> (Stockholm University and KTH)
for more info see URL:

<Prev in Thread] Current Thread [Next in Thread>
  • E-mail user problems and behaviour, Jacob Palme <=