I would suggest web-forms for customer contact.
As a customer, I despise them. So as a vendor I'm not likely to want
to rely on them.
Why don't I like them?
- inability to contact multiple vendors in one message
- no record of the message I sent in my outbox
- unable to use them offline
- no easy way to keep vendor contact information in my address book
- repeated information I have to enter every time I converse with the vendor
They put all the convenience on the vendor, and none with the customer.
APPLAUSE!!! :-)
I couldn't agree more... it's a ROYAL nuisance to be "required" to contact a
company through a Web form instead of a real E-mail address. I won't do
business, as a matter of principle, with companies which try to insert such
barriers between themselves and their customers.
Gordon Peterson http://personal.terabites.com/
1977-2002 Twenty-fifth anniversary year of Local Area Networking!
Support the Anti-SPAM Amendment! Join at http://www.cauce.org/
12/19/98: Partisan Republicans scornfully ignore the voters they "represent".
12/09/00: the date the Republican Party took down democracy in America.
_______________________________________________
Asrg mailing list
Asrg(_at_)ietf(_dot_)org
https://www1.ietf.org/mailman/listinfo/asrg