--On 16 December 2009 18:20:56 -0500 Nathaniel Borenstein
<nsb(_at_)guppylake(_dot_)com> wrote:
I've tried hard to resist chiming in on this, but can't help myself.
I suggest that the issue of defining or identifying spam is a red herring
and a huge distraction from actual progress. The real issue is
identifying mail that a specific user does not want. When defined this
way, it subsumes the spam problem, but it also maps more directly onto
the user's action with a spam/junk button.
Twitter seems to think that users are smart enough to distinguish between
"unwanted" and "spam". They give you a button for each. It's an important
distinction that most people can make. Even if they fail to do so, your
information is at least as useful as a single button would give.
--
Ian Eiloart
IT Services, University of Sussex
01273-873148 x3148
For new support requests, see http://www.sussex.ac.uk/its/help/
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