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DMARC from the perspective of the listadmin of a bunch of SMALL community lists

2014-04-12 14:56:43
Folks,

We (really I) support perhaps 2 dozen small email lists, for a bunch of community groups (PTOs, churches, neighborhood groups) - mostly the legacy of previously running a small hosting firm, and still having the machines sitting in a data center. The kinds of groups with lots of non-technical users who have email accounts on Yahoo, hotmail, AOL, Comcast, and such. The lists range in size from tiny (5 person boards of directors) to maybe 1000 (high school parents).

Yahoo's implementation of it's new DMARC policy has been an absolute disaster. Kind of messes things up when a few days before tax filings are due, and in parallel with the Heartbleed mess, (not to mention the work that pays the bills), roughly 1/3 of the addresses on almost all of the lists start bouncing mail from yahoo addresses - particularly when yahoo's postmaster didn't have a clue what was going on (my initial thought was - oh heck, need to get back on their whitelist). Luckily gmail seems not to be honoring the Yahoo's p=reject policy, at least so far, or things would be a LOT worse.

Still trying to figure out a reasonable fix for this, as it looks like lots of other listmasters are trying to do - and doesn't help that I'm running a less common list package (sympa).

Anyway - one of my reactions to this is that something is really broken about the process by which DMARC and Yahoo's policy have been foisted on the larger Internet community - and in particular IETF's role or lack thereof. Specifically:

- DMARC is an ad-hoc group that assembled with a "common goal was to develop an operational specification to be introduced to the IETF for standardization"
(http://dmarc.org/about.html)

- DMARC.org defines the "DMARC Base Specification" with a link to https://datatracker.ietf.org/doc/draft-kucherawy-dmarc-base/ - an IETF document

- the referenced document is an informational Internet draft, that expires in October of this year, that starts with "This memo presents a proposal for a scalable mechanism by which a mail sending organization can express,.

- It's also being presented as mature - through such publicity statements as "DMARC standard now protects almost two-thirds of the world's 3.3 billion consumer mailboxes worldwide" (http://dmarc.org/news/press_release_20140218.html)

In essence, DMARC is being represented as a mature, standards-track IETF specification - with the implication that it's been widely vetted, and is marching through the traditional experimental -> optional -> recommended -> mandatory steps that IETF standards go through.

In reality:
- DMARC was developed by a tiny number of people, all of whom work for very large ISPs - as far as I can tell, all input from the broader community - notably mailing list developers and operators was roundly ignored or dismissed (the transcript is really clear on this) - while DMARC is at least partially tested, deploying and honoring "p=reject" messages is brand new, and has wreaked tremendous damage across the net - as far as I can tell, those who are behind DMARC are taking the position "it's not our problem" (see discussions on dmarc-discuss(_at_)dmarc(_dot_)org and dmarc(_at_)ietf(_dot_)org) - and there is nary a Yahoo representative to be seen anywhere

From an operational perspective, this is akin to a large player publishing a corrupt nameserver database or routing update - and then actively resting attempts to clean up the mess (which, in effect is what Yahoo did by updating their DMARC record to p=reject).

The situation strikes me as incredibly perverse and broken - the more so that the perpetrators are presenting this as blessed by the IETF standards process.

It strikes me that IETF should weigh in on this in a formal fashion - if only to make it very clear that IETF is not responsible for this debacle, and perhaps to exert some moral influence on the perpetrators to back off and help clean up the mess they've created.

On a broader scope - this sort of points out a really big hole in our consensus governance process - when one bad actor can inflict damage across the entire Internet, apparently, with impunity.

Miles Fidelman

--
In theory, there is no difference between theory and practice.
In practice, there is.   .... Yogi Berra