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Re: Procmail and RT

2009-07-02 11:13:49
I saw this on the maillog. Hope somebody can help me resolve this.

Jul  2 10:57:22 data1 smrsh: uid 8: attempt to use "procmail -m QUEUE=it
/etc/procmailrcs/it-deliver.rc" (stat failed)
Jul  2 10:57:22 data1 sendmail[5923]: n62EvMxe005922: to="|/usr/bin/procmail
-m QUEUE=it /etc/procmailrcs/it-deliver.rc", 
ctladdr=<it(_at_)data1(_dot_)domain(_dot_)net>
(8/0), delay=00:00:00, xdelay=00:00:00, mailer=prog, pri=32088, dsn=5.0.0,
stat=Service unavailable
Thanks!
On Thu, Jul 2, 2009 at 10:11 AM, rmp dmd 
<rmp(_dot_)dmd1229(_at_)gmail(_dot_)com> wrote:

I'm testing procmail to filter-out messages so ticket will not be created
on our RT ticketing.

I have this set-up.

in /etc/aliases

it:         "|/usr/bin/procmail -m /etc/procmailrcs/it"
it-comment: "|/usr/bin/procmail -m /etc/procmailrcs/it-comment"

in /etc/procmailrcs/it

PATH=/usr/local/bin:/bin:/usr/bin
LOGFILE=/var/log/procmail.log
VERBOSE=YES
LOGABSTRACT=YES

:0
* ^subject:.*failure notice
/dev/null
:0
|/opt/rt3/bin/rt-mailgate --queue it --action correspond --url
http://data1.domain.net/rt/";

when I send message to it(_at_)data1(_dot_)domain(_dot_)net, I got 
undeliverable message

The following recipient(s) could not be reached:

      it(_at_)data1(_dot_)domain(_dot_)net on 2009-07-02 09:52 AM
            There was a SMTP communication problem with the recipient's
email server.  Please contact your system administrator.
            < data1.domain.net #5.5.0 X-Unix; 69>
1. What could be the cause of this? Procmail version is v3.22
2.There's no logging on /var/log/procmail.log also. It has 666 file
permission.

Thanks!



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