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RE: OT - Telephone Caller ID

2004-11-20 10:26:00
Folk, the Caller-ID thread is bogus.

There is no point in forging Caller-ID in order to fool marketers or the
like. They do not use caller-ID, they never have. The marketers have always
used AID which like Caller-ID provides the source of the call, unlike
Caller-ID it cannot be blocked, you do have to have a direct trunk
connection however and you have to do some translation to get a telephone
number from the line id.

What I find bizare however is the number of times you come across a customer
service tree that forces you to enter your account number and then when you
finally get through to a human they ask you for the same information. Like
why do companies buy equipement that tells each of their customers that they
are incompetent idiots?

        Phill


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