spf-discuss
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Re: [spf-discuss] SPF blocking e-mails coming from an E-card service server

2007-04-06 11:23:43
On 6-Apr-07, at 2:10 PM, dan1 wrote:

Hello.

I have an E-card customer of our site who has sent an e-mail to someone who's e-mail server is using SPF. They detected that the sender of the e-mail was not allowed to send an e-mail from another server (like ours). They request this user to send e-mails only from one of its allowed servers.

This is problematic for our E-card service, as we force the sender's e-mail address to be coming from the one the user is typing. We need to do this, as it allows the recipient to directly answer to the sender, and also because if there is any e-mail problem, the problem will directly be sent to the sender and not our server, else the customer would never know of the problem and wrongly think that the e-mail was sent properly.

Can some one tell me how E-cards developpers should act regarding that matter? We currently never had any forgery of a spammer who would use our server, and they are limited to only 10 E-cards per day and per IP address, so it is quite clean and already very restrictive, and we also check first the sender's IP for spamlists before accepting the e-mail, this is probably why we didn't have any problem at all with hackers willing to use our service.

Thanks in advance for any advice.
Daniel - Edenpics.com

This scenario is covered on the SPF web site but essentially what you need to is configure the header of the outgoing E-card so that the Return-Path reflects that the email is coming from your server but the From address is of the person sending the E-card.

This way the Return-Path indicates that the E-card is coming from your domain and passes SPF and since the From address reflects the address of the person sending the E-card, any replies to the E-card will be sent to the original sender.


--
Gino Cerullo

Pixel Point Studios
21 Chesham Drive
Toronto, ON  M3M 1W6

416-247-7740


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