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[Asrg] 1. inventory of problems draft 2 (was: RE: [Asrg] Can we improve how spam gets *reported*?)

2003-04-17 06:44:25
It may be efficacious to add this to the list of problems taxonomy:

Enforcing accountability
    - no best current practices for reporting information
    - no standard protocol or message format for reporting abuse
    - inadequate or not-well-defined methods for tracking abusers

On Wednesday, April 16, 2003 8:39 PM, Kee Hinckley 
[SMTP:nazgul(_at_)somewhere(_dot_)com] 
wrote:
Never mind detecting it.  Is there any way we could improve reporting
it?  Finding out who is responsible (and who will listen) to a
particular spam problem seems to be getting increasingly difficult.
And manning an abuse desk can't be a picnic either.  Is there any way
this process could be improved?  Both in terms of ease of tracking
down IP owners (or the first responsible level in a traceroute), and
in terms of making it easy for people to give them exactly what they
need to stop the problem?

8<...>8
--
Kee Hinckley

-e
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