On 12/10/2012 6:22 AM, Dotzero wrote:
On Sun, Dec 9, 2012 at 6:39 PM, Christian Grunfeld
<christian(_dot_)grunfeld(_at_)gmail(_dot_)com> wrote:
At my institution I have told my users to check mail headers whenever
possible.
Not a very scalable solution for the community at large even if it
were a good use of their time.
It is much worse than merely being not scalable. It doesn't work at
all, for anyone. Absent diligent and continuing training, human
attention-related behavior decays rapidly, to a steady state that is, at
best, highly erratic. Expecting /anyone/ to be attentive in the way
described above is not realistic. Ever. For anyone. No matter their
skill level.
Is manually checking email headers a very good use of their time?
Right. This highlights that even if people could be expected to perform
the task properly and always, it would be more expensive than it is worth.
d/
--
Dave Crocker
Brandenburg InternetWorking
bbiw.net
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