From: ietf-bounces(_at_)ietf(_dot_)org
[mailto:ietf-bounces(_at_)ietf(_dot_)org] On
In Las Vegas I waited 8 hours in the security queue last time
to return back to my home. Of course the flights already
departed and as it was not a fault of the company, I needed
to buy a new ticket, no refund and of course, I don't think
the US government will pay for it, right ?.
I don't think is acceptable, unless there is a commitment
from the US authorities to avoid this type of unfair situations.
Which carrier were you on?
Did you write and complain to their HQ?
Virtually every airline will refund a ticket in that situation if they
receive a complaint. This is particularly true if you stand at the
ticket desk and complain very loudly but not angrily.
US Air once tried to refuse me a refund after they cancelled my flight
to NYC. They soon relented as the queue of other customers grew.
_______________________________________________
Ietf mailing list
Ietf(_at_)ietf(_dot_)org
https://www1.ietf.org/mailman/listinfo/ietf