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Re: Subscriber List Damage

2008-06-30 18:36:29
At Mon, 30 Jun 2008 15:48:10 -0700,
Michael Thomas wrote:

1) Have you brought this up with the mailman folks? I've interacted with
    them and they seem like a responsive set of folks. I'm sure that 
this sort
    of thing would horrify them.

I agree that this is horrifying.

More importantly, doesn't this mean that this is a problem we actually
need a solution for pronto? As I understand Glen's message, he's
saying that this is a bug in mailman triggered by some problem in
TMDA. I realize that TMDA is being replaced, but presumably Henrik's
code isn't perfect, so don't we have to worry about it triggering the
same behavior?

Glen, I'm sure there are some people on this list who understand
mailman well. I realize you may not have complete info, but if you can
provide us some more information--e.g., what file(s) got stomped and
which code you think stomped it--about what you think happened, maybe
they can help track it down?

-Ekr


2) 3 years since the last backup? Oi.

       Mike

Glen wrote:
All -

I was asked by the IAOC to post a message to the IETF and SIP lists, 
to ensure that people were aware that the subscriber lists for the 
IETF and SIP lists were damaged as a result of an anomaly in TMDA and 
Mailman that occurred Thursday night.

Basically, TMDA misbehaved, and, in the process, caused Mailman to 
encounter a transient failure in the reading of its databases for 
these two lists.  As a result, rather than simply holding the mail and 
retrying it, Mailman decided to discard the current list databases and 
re-create them from 3-year-old data, for both the IETF and the SIP lists.

*sigh*

No email was lost to the system or the archives; however, some people 
may have missed some messages, or may still not be resubscribed to the 
list.

Of course we restored the files from backups; however, we want to make 
sure that everyone gets the mail they missed, and that everyone is 
subscribed to these lists who wishes to be subscribed.

So...

If you're reading this message in your email box, you're subscribed to 
the list identified in the subject line, and all should be okay.

If you're reading this message in the archives, wondering why you're 
not getting list mail, please take a moment to resubscribe yourself to 
the list, which should resolve your problem.

And regardless, if you feel you missed any mail, we do have the 
archives available for your reference.

IETF List Subscription Link:  https://www.ietf.org/mailman/listinfo/ietf
IETF List Archive Link:  http://www.ietf.org/mail-archive/web/ietf/

SIP List Subscription Link:  https://www.ietf.org/mailman/listinfo/sip
SIP List Archive Link:  http://www.ietf.org/mail-archive/web/sip/

We are in the home stretch of getting TMDA removed and replaced on the 
servers, and I apologize for any inconvenience caused by this issue. 
Because server problems apparently happen only in the dead of night, 
you can be sure that we feel any and all pain anyone may be experiencing.

If you need any assistance, please contact the IETF Secretariat, using 
the links at:  http://www.ietf.org/secretariat/

Thank you,
Glen Barney
IT Director
AMS (IETF Secretariat)
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