On Tue, Jan 3, 2012 at 4:01 PM, Andy Bierman
<andy(_at_)netconfcentral(_dot_)org> wrote:
On 01/03/2012 08:52 AM, George, Wes wrote:
Happy New Year, it's time for our triannual hotel complaint thread.
I hate to do it, but I think that there are people who haven't looked at
this yet, and I'm hoping that we can perhaps rectify it before the majority
of folks try to book:
"Instructions for making reservations at Hotel Concorde:
Please fill out the reservations form and fax it directly to the hotel at:
+33 1 57 00 50 79 or email it to cmasson(_at_)concorde-hotels(_dot_)com"
I crossed my fingers and clicked 'send' of the PDF with my credit card
number in it.
I didn't pay enough attention to the no-refund policy. :-(
I emailed my reservation on 12/22 and got a confirmation email on 12/26.
So far, my credit card has not been charged anything.
I think there should always be a full-refund cut-off date for the IETF
hotel, even if
it is 2 months in advance. I thought the cut-off was 15 days, but that is
just
for 2 more nights billed in advance, not the first night.
Actually, that's unclear. I've read the form several times. It says
you lose any non-refudable deposit. And it says the two-day charge is
non-refundable. But it never says that the initial one-day charge is
non-refundable...
Thanks,
Donald
=============================
Donald E. Eastlake 3rd +1-508-333-2270 (cell)
155 Beaver Street, Milford, MA 01757 USA
d3e3e3(_at_)gmail(_dot_)com
Andy
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