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Re: primary Paris hotel booking

2012-01-03 14:54:51
Actually (shhhh), the IETF *does* get credit for rooms sold. We reconcile the 
attendee list with hotel guests. Go for it.

On Jan 3, 2012, at 2:48 PM, Michael StJohns wrote:

The pre-pay is pretty annoying.  And the "if you cancel too late, we'll take 
all your money" *really* annoys me.  So much so that I booked on-line, direct 
with the hotel at a higher rate for a nicer room, but still better than the 
rate for the alternate hotel.  And no-prepay and cancel by 4pm the arrival 
day or pay one day's room.

I hate doing it this way - the IETF doesn't get any credit for rooms sold.

Mike



At 01:57 PM 1/3/2012, Thomas Nadeau wrote:

      I agree. In addition to that the pre-pay situation can be a major PITA 
for expensing purposes.  We should add "normal" booking procedures to the 
hotel requirements list as well.

      --Tom


On Jan 3, 2012, at 11:52 AM, George, Wes wrote:

Happy New Year, it's time for our triannual hotel complaint thread.
I hate to do it, but I think that there are people who haven't looked at 
this yet, and I'm hoping that we can perhaps rectify it before the majority 
of folks try to book:

"Instructions for making reservations at Hotel Concorde:
Please fill out the reservations form and fax it directly to the hotel at: 
+33 1 57 00 50 79 or email it to cmasson(_at_)concorde-hotels(_dot_)com"

It's 2012, but the IETF and this hotel chain expects us to book 
reservations at the main conference hotel by (international) FAX or by 
*emailing* a form which includes a credit card number so that the hotel can 
hold the room and implement its relatively bizarre prepay/anti-cancellation 
policy.
Would it be trolling to ask whether anyone verified that "cmasson" has 
support for PGP encrypted-email and a proper method of securely storing 
(and then destroying after use) the several hundred credit card numbers 
they are about to receive?

What person or rate code should we ask for when booking our rooms over the 
phone? (hey if I'm going old school, I'm doing it all the way!) Though, 
given the above, I'm relatively worried that my credit card number will 
simply end up on an unprotected spreadsheet on a PC somewhere in their 
office even if I call to book.

More practically, the hotel blocks at the primary hotel typically fill up 
quite fast once registration is opened, especially since the overflow hotel 
is actually more expensive than the primary. Does the hotel fax/call us 
back to tell us that they have no more rooms available for our requested 
dates, or is the block open-ended such that they will keep selling rooms in 
it until the cutoff regardless of the number?

Evidently "ability to book group rate rooms online" is something that 
should be added to our list of hotel requirements. I'm stunned that it's 
not there already.

Wes George



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