On Wed, 19 Mar 2003 12:29:53 PST, Steve Schear said:
At 01:13 PM 3/19/2003 -0500, you wrote:
Anybody who's tried to deploy software to end users (especially software
that involves retraining) knows 400M is the wrong place to attack. And
even a well-hidden Proof-Of-Work doesn't help here - your phone WILL ring
when people ask why it's taking 3 minutes to send mail.
Not if they don't have my phone number. Which they probably don't if they
haven't contacted me before.
Hmm.. your user community doesn't have the help desk phone number? Umm,
www.bofh.org is over *THAT* way====>> ;)
(my point was that if network operations at FooISP.com deploys something,
and it changes ANYTHING, they better be ready for their help desk phone to ring)
This is not necessary for initial deployment. After all the web didn't
seem like it was ready for my grandmother 10 years ago.
The major difference was that the web had demonstrable perceived benefits
to early adopters - the first thousand users got something. And I've seen
many a case made that the average site designed today for IE 6 and Flash doesn't
actually convey information any more effectively than the first sites
tailored for Mosaic 0.9....
Even if you have an really great anti-spam scheme that all the propellerheads
install because it's cutting edge and cool, that will only get about 2% of
the users at most. At that point, you better have reached critical mass
(enough people use it that it matters) *AND* have it easy enough to use that
the other 98% (the unwashed masses) can deal with it.
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