[Asrg] Protecting Legitimate Commercial Email (was Re: ESPC Proposal)
2003-04-27 10:32:07
I've managed to keep mostly quiet up to now, but I have to say I'm
disturbed at the extremism implied by some of the reactions to the ESPC
proposal (which, for the record, I know nothing about beyond what I
read today on the web site).
None of us would be on this list if we didn't think spam was a bad
thing, and none of us would waste our time reading it if we didn't feel
fairly passionately about that fact. However, if we want to achieve
consensus on a solution, it really behooves us to consider the
interests of *all* of the legitimate senders of email, including some
who are rather different from most of us individuals.
I believe passionately that many kinds of commercial use of email are
Very Good Things. Every bill and account statement that I get via
email saves a fraction of a tree; already whole forests are arguably
being saved on utility billing, for example. The same applies to the
commercial mailings I get from Amazon, the New York Mets, and the ACLU.
I opted in to their programs, and I want to get their mail. Solutions
to spam that neglect the interest that those organizations have in
communicating with me are ultimately not in my interest, either.
It seems obvious that the ESPC is an attempt by those who self-define
as legitimate commercial emailers to separate themselves from spam well
enough to construct discriminating solutions. We may well argue with
how some of them define legitimate commercial email, but it is only by
hashing out those definitions that we are going to solve this problem.
(I have talked with enough of these people to know that what they want
most is a Very Clear Line not to cross, but they are competitively
disadvantaged if they draw that line more competitively than the next
guy, and thus badly need a consensus-based Line.) If we neglect their
interest in favor of blacklists that prevent 20% of their customers
from receiving their messages, we will never converge on a universal
solution, because some very big companies will perceive themselves as
having no choice but to fight in court against our "solutions".
It seems to me that everyone on the ASRG list should be *welcoming* the
effort that ESPC seems to represent, and that we (the technical
community) should be engaging in critical but respectful discussions
about the details. To think that the IETF can "solve" this problem in
a way that is unacceptable to the ESPC members is to grossly overstate
the influence of the IETF in today's Internet. Remember that behind
every DoubleClick stand dozens of Citibanks, Lufthansas, and Wal-marts
tryingto communicate with their opt-in customers. I'd hate to see the
IETF try to fight them all. -- Nathaniel
PS -- FWIW, my own domain, guppylake.com, has been spam-blocked and
unable to send mail to anyone at Road Runner (rr.com) for over two
weeks now. Apparently Road Runner is engaged in a pissing match with
XO Communications, my provider, and I'm caught in the cross fire --
they're each telling me that I have to convince the other to do
something. In this case, Road Runner is ignoring all the evidence and
presuming me guilty until vouched for as innocent by my own provider,
XO, which seems to be suffering nothing more than the normal gross
incompetence I have come to expect from ISP's. I find it hard to
believe that this kind of blacklisting can possibly be a good thing,
and I certainly don't feel like I've been given any Due Process rights.
-- Nathaniel
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