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[Asrg] 0. General - E-mail use case scenarios

2003-10-09 16:08:18
Hello everyone

I've been away thinking about the spam issue for a while and 
have a suggestion which may help to analyse the likely impact
of anti-spam proposals upon the way e-mail is currently used.

What I suggest is to come up with a set of scenarios which 
together describe all of the different ways in which e-mail
is used and can be referred to by number.

For example:

1  Sender Alice (alice(_at_)example(_dot_)com) sends a message to Bob 
   (bob(_at_)somewhere(_dot_)org). Alice has previously e-mailed Bob
   from that address.

2  Alice has acquired a new e-mail address (alice(_at_)other(_dot_)com).
   She has previously e-mailed Bob from her other address and
   is known to him:
 
  (a) Alice has not told Bob in advance of her new address: the
      first he finds out is when she sends him a message from
      the new address.

  (b) Alice knows her new e-mail address in advance and informs
      Bob of it either by e-mail from her existing address or by
      some out-of-band method. Bob might then, depending on his
      MUA and anti-spam software, be able to whitelist Alice's
      new address or establish prior consent for future e-mail.

... etc.

These are just a few simple examples, but given a set of
standard scenarios which describe how e-mail is used, we 
could easily analyse new proposals. One could simply say
"Proposal X does not allow use case 3" or "Proposal Y 
requires a change to use case 5"

Having a reasonably comprehensive set of examples would
also encourage the authors of proposals to consider the
impact of their suggestions on some of the less common
ways in which e-mail is actually used.

I am working on such a document for my degree project
and would be happy to show it to the group if it would be
of any help or interest.

Thanks

Andrew

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