Dotzero wrote:
On Wed, Jul 8, 2009 at 2:25 PM, Chris Lewis<clewis(_at_)nortel(_dot_)com> wrote:
Then we make a big public & private noise. And sometimes things get better.
Sometimes they do. I believe der mouse commented about the big ISPs
not caring. I think they do but are having to deal with aggressive
attacks abusing their systems. On the other hand, life isn't fair <G>.
From experience, the people working with the technology care, but they
sometimes can't get management (especially upper) to take it seriously
and invest/authorize effort to deal with it.
This is particularly apparent with some ISPs where there are several
"abusable" services under different management/business units. Some
doing fine, others (especially "new" ones) being large-scale abused with
_no_ effort to deal with any of it.
Nortel's a good size, but yeah, we're still not big enough on our own
that "just blocking them" will get noticed [+].
The trick is amplifying your apparent size. PR work. Make public noise
where you'll be heard, and getting others (especially moderate voices of
infrastructures as large or larger) to at least indicate that they see a
significant problem too and/or have implemented/contemplated
implementing similar measures. Blog postings. Media reports (got a VP
to contact me once). Whatever you can pull off.
I'm not so egotistical to think that it was "just me", nor that I was
even the first in the campaigns where I've applied this, but most of the
times I've made a serious effort along those lines, the problem _has_
gotten better.
It can be a longish term effort. Sometimes months, not days. Be
patient. It does work often enough to be worth persevering at. Without
acting like a loon. In which case it's just a waste.
[+] Well, once we were contacted by Yahoo about a /24 blocking - they do
listen to their user's complaints. Then I explained why. Got a
reluctant/embarrassed "I guess that's best".
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