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Re: Stopping loss of transparency...

2005-08-17 06:03:37
Roland,

You can ask some pointed questions using RFC 4084 ("exactly which
of these descriptions applies to your service, and please show
me in the contract where you are allowed to change your service
without notice").  But I suspect that even free copies of
RFC 1958, 2775, 3234 and 4084 will not be enough to convince them.

   Brian

Roland Bless wrote:
Hi,

just yesterday a larger german DSL/Internet provider activated
- without a real notice - a feature as "field trial" in my city,
so that HTTP(S) requests of customers are redirected to their own
web portal (apparently using some soft state timeout).
I'm also aware of several other dial-up providers who do that.
This breaks IMHO a lot of applications, e.g., DynDNS
registrations of DSL routers (which would not be necessary
with IPv6 but that is another issue), automated Windows/Linux
updates, anti-virus database updates, RSS and presumably many
more. Though they sell it as a "service to
customers" (luckily you still can turn this feature off
if you know how to do it...), I see it as very dangerous
since automated security updates etc. will fail, i.e. they
even decrease the security of their cutomers! Is there
anything newer than RFC 2775 that one could give as
strong technical advice to abandon that feature and to
not turn it on for all other users?

Regards,
 Roland

P.S.: please don't comment that I should just switch
the provider in this case. I like to raise the awareness of
the provider that this feature is _technically_ dangerous,
though it may make a lot of sense for the marketing people...

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