I just called my ISP to ask about availability of IPv6 at my home.
Me: "I'm a current customer, and I'm just calling to ask if you support
Internet Protocol Version 6."
First person: "Yes, we do support Internet. We support DSL at 3 megabits and 6
megabits."
Me: "I understand that, but I'm asking about Internet Protocol version 6, IPv6.
The Internet has been using IP version 4 since the early 1980s, but that's
running out. IPv6 is the new version."
First person: "Let me transfer you to support."
Second person: "Hi, this is support. How may I help you?"
Me: "I'm a current customer, and I'm just calling to ask if you support
Internet Protocol Version 6."
Second person: "IP version what?"
Me: "Internet protocol version 6".
Second person: "I have no idea. Let me transfer you to someone else."
(places me on hold for 15 minutes)
Second person: "I'm sorry for the wait time. I've been trying to find the
answer to your question, but nobody here seems to know anything about it.
We're trying to get in touch with people who run the network to ask them. Can
I get your number and call you back?"
Granted, this is just one ISP. The other ISP that offers service in my area
put me on hold for an hour and a half *before anyone ever talked to me* when I
tried to get a quote from them, so I concluded that they wouldn't be a good
choice. And these guys have been good about support in general. They seem to
know their stuff, which is more than I can say for some ISPs I've dealt with in
the past.
I live in a well-settled urban area, three miles from the center of the city
(and sadly, four miles from my CO, which means my DSL circuit gets around
380kbits/sec). It's not a backwater, there's plenty of lit fiber running
through town. But when the support people for a fairly well-established telco
haven't even heard of IPv6, it's hard to believe that it's going to be
available anytime soon.
Meanwhile, 6to4 continues to work just fine for me.
So please explain again why it isn't premature to discourage a valuable
transition mechanism?
Keith
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