On 9/6/2013 4:19 PM, Scott Brim wrote:
On Sep 6, 2013 3:34 PM, "Dave Crocker" <dhc(_at_)dcrocker(_dot_)net
<mailto:dhc(_at_)dcrocker(_dot_)net>> wrote:
> To what end? Their poor uptake clearly demonstrates some basic
usability deficiencies. That doesn't get fixed by promotional efforts.
Or rather, as we've seen in other cases, people just don't see potential
benefits large enough to motivate them.
Perhaps. But fundamental usability deficiencies can move these issues
into the realm that warrants quoting Marshall Rose: "With enough thrust,
pigs /can/ fly." Only in this case, it's more like "for some issues, no
amount of thrust can get this pig into the air."
In other words, considering the issues only in terms of user motivation
ignores actual basic usability design deficiencies.
Currently, problems with security usability include:
0. Systems providing very poor information
1. Systems providing information at very poor times
2. Users having to know too much
3. Users having to do too much
Working on user motivation can help a little bit with #3 and none of the
rest. It can't help with all of #3 because there are cognitive limits
that frequently apply.
d/
--
Dave Crocker
Brandenburg InternetWorking
bbiw.net