Mark's point is well taken - some users want to be able to refuse mail from
anyone they dont know. This of course doesn't negate that some users (probably
more I think) want to be able to receive mail from people they dont know.
Lets add a couple more
Users want to know that the person sending mail to them is who they purport to
be (let's not debate the difficulties, let's just accept that as fact).
and
Users want to be able communicate effectively in their own language without
having to learn English.
Ian Peter
----- Original Message -----
From: Mark Baugher <mbaugher(_at_)cisco(_dot_)com>
Date: Wednesday, February 4, 2004 6:06 am
Subject: Re: user-visible goals
I'm drinking from a firehouse on this list and don't know if
someone
already added:
Users want to be able to refuse all mail from anyone they don't know.
This is from personal experience and is probably more important
for the
very young and some very old email users.
There has been one thread on "explicitly forming relationships"
that is
related to this particular goal.
Mark
At 01:59 PM 2/2/2004, ipeter(_at_)bigpond(_dot_)net(_dot_)au wrote:
And one more..
Users want to be able receive mail from people they dont know.
----- Original Message -----
From: Paul Crowley <paul(_at_)ciphergoth(_dot_)org>
Date: Monday, February 2, 2004 6:29 pm
Subject: Re: user-visible goals
Chuq Von Rospach <chuqui(_at_)plaidworks(_dot_)com> writes:
On Feb 1, 2004, at 8:31 PM, Keith Moore wrote:
Who said users were realistic? We're talking about what users
want,> > not what they can get.
Maybe you are. I'm looking to find what we can build, not what
we can
promise.
That's true, but it can be useful first to noodle on what mail
system> > users would ideally prefer, and only second to consider
what of those
goals we can deliver, and to what extent.
I would say also
-- Users want messages delivered ASAP.
-- Users are particularly keen to have almost instantaneous
delivery> > of short messages where possible (for IM like
applications)> >
-- Users want to know which messages are in response to which
and what
discussions they form part of.
--
__ Paul Crowley
\/ o\ sig(_at_)paul(_dot_)ciphergoth(_dot_)org
/\__/ http://www.ciphergoth.org/