Re: The results of the help I got here.

Thanks for the phenominal amount of info!  I knew could avoid making those
temp files
if I knew more about procmail, I'll spend some time over the weekend trying
these
changes.

For completeness, this is the MySQL command to make the table:

# Table structure for table 'support_email_table'
#

CREATE TABLE support_email_table (
   item_table_id int(11),
   id int(11) DEFAULT '0' NOT NULL auto_increment,
   mail_time datetime DEFAULT '0000-00-00 00:00:00' NOT NULL,
   mail_from varchar(80),
   subject varchar(80),
   body text,
   known_issue tinyint(1) DEFAULT '0' NOT NULL,
   replied tinyint(3) DEFAULT '0' NOT NULL,
   who_replied int(11) DEFAULT '0' NOT NULL,
   comments text,
   PRIMARY KEY (id)
);