We are starting to encounter problems with mail loops from a couple of our
customers. These accounts are forwarding mail to an address in the AOL
domain and AOL kicks back email over 1Mb. This has been a disaster on 2
occasions already as this users quota is reached, and the dead.letter is
some obscene size.
To make things more complicated, we use 1 .procmailrc in every users home
directory. This rc file determines if the user has a forwarding or autoreply
based on a database that holds our customer forwarding and autoreply
records. So the solution must be generic enough to put in every rc file. I
wish I could just put a * ^MAILER_DAEMON as the first requirement to the
forwarding recipe, but this would block some necessary mail from being
forwarded.
I would appreciate some input as to how others are dealing with looping
problems and their solutions to them.
Thanks,
Brian Dawson
Systems Administrator
Tronicplanet GMBH
www.tronicplanet.de
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