Gino Cerullo wrote:
First, thanks for giving us real domain names to work with.
On 20-Jan-10, at 2:43 PM, Barry Say wrote:
The problem I encountered was that the user had changed his ISP
provider but is still using his old email address. So that an e-mail
apparently from tiscali.co.uk is coming from a bt.com server. Truly
an SPF failure and entirely beyond my control.
Interesting! If he changed ISP and is using his old email address how
is he getting his email replies to that old address? Hmmmm!
On this side of the Atlantic ISPs seem not to delete old mail accounts.
When a user changes their Broadband provider say from tiscali to BT the
old ISP (tiscali) will leave the account active on a PAYG dial up basis.
They seem to leave the account in the hope that you will get ragged off
with the new provider and go back to them. Domestic users are expected
to change their Broadband and phone providers regularly to ensure
competition. This is why I decided to go with a domain hosting company
and I merely use my ISP as a bridge, going directly to blackfoot with
IMAP and SMTP. The customer support from ISPs over here is pretty low-grade.
Barry
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