ietf-822
[Top] [All Lists]

Re: Understanding response protocols

2004-09-16 09:30:37

In <2025E651-06D0-11D9-9556-000393DB5366(_at_)cs(_dot_)utk(_dot_)edu> Keith 
Moore <moore(_at_)cs(_dot_)utk(_dot_)edu> writes:

No, that just illustrates the problem we are discussing. Approximately 
50%
of users (or slightly less by my counting) are happy for repliers to 
use
"reply all". But you must not let the fact that you yourself are in 
that
50% blind you to the fact that the other 50% (or slightly more by my
counting) are vehemently opposed to any default action that results in
their receiving duplicate copies.

a) I don't have any reason to have confidence that your 50% figure is 
representative of the preferences of Internet email users.

It seems to be representative of the participants in this thread.

b) you are conflating at least two things here - one being whether 
people want to get duplicate copies of a message sent to a particular 
address (IMHO it's fairly safe to assume that most do not want 
duplicate copies), another being whether senders prefer that replies 
reach everyone who received a copy of the original message - or at 
least, don't mind having this as a default.

Possibly so. But you now seem to accept that the number who find duplicate
replies "obnoxious" is nearer 90% than 50% (which indicates that some
change to protocols and/or practice is definitely needed).

As to the number of people who would routinely intend replies to go to all
of the original recipients, even where mailing lists are not involved, I
would expect that actually to be considerably less than the 50% I allowed.

ISTM that the only reason that people use Reply-to-All when responding to
mailing lists is that it is the only way of ensuring (without inspecting
the headers carefully and cutting/pasting as necessary) that the reply
goes to the list at least. It is just the easiest and safest thing to do,
irrespective of whether others find it "obnoxious".

-- 
Charles H. Lindsey ---------At Home, doing my own thing------------------------
Tel: +44 161 436 6131 Fax: +44 161 436 6133   Web: http://www.cs.man.ac.uk/~chl
Email: chl(_at_)clerew(_dot_)man(_dot_)ac(_dot_)uk      Snail: 5 Clerewood Ave, 
CHEADLE, SK8 3JU, U.K.
PGP: 2C15F1A9      Fingerprint: 73 6D C2 51 93 A0 01 E7 65 E8 64 7E 14 A4 AB A5