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[Asrg] The "problem" from an engineering standpoint

2003-03-26 15:06:54

While I know the spam definition question, though in the long term unavoidable,
is a quagmire, let me redirect to something that might not be so intractable.


That is, "what is the problem we're here to fix from an engineering 
perspective?"

Some in the anti-spam community have written like they think the problem
is they got a mail they didn't like or didn't ask for, and this is what
must be solved.

Let me express why I think we're here and see if people agree.


    1) Unwanted E-mail volume is sufficient to put a major burden on servers
        and pipes.
        Goal: Reduce the volume so it is a tiny fraction of desired traffic
        and thus no longer worthy of engineering notice.

    2) Unwanted E-mail volume is sufficent to reduce the signal/noise ratio
        in user E-mail boxes, making them of lower utility to their users.
        For some users (mostly outside USA), noticeable costs are also
        incurred.

        Goal: Reduce that volume to minor nuisance level, so that users are
        not averse to using E-mail because of it.  A S/N of 100 to 1 would
        certainly do this, for example.

    3) Users are afraid to reveal their E-mail address in public, mostly
        because of problem #2.

        Goal: Eliminate that fear.  May be done by eliminating problem 2, but
        there are also other ways to go after this problem.

    4) Service providers suffer undue cost handling complaints about mail
        which originated from their networks, or didn't originate there but
        appeared to originate there.

        Goal: Reduce complaint volume to manageable levels.



So while I have done nothing to rigidly define spam, I hope I have stated
why we are here, why people think there is a need to fight it, for
engineering reasons.  Is this a better place to start?
        
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