On 02/23/2014 03:55 AM, Brian E Carpenter wrote:
As I read
http://www.ombudsmanassociation.org/about-the-role-of-an-ombudsman.php,
we are slightly misreading the classical role of an Ombudsman;
that's fine, but we do need advisers or team members with dispute-resolution
and mediation experience.
Seems to be some good material on that site. We should
copy where we can I'd hope.
S.