Congratulations to the new council. Hopefully you will take this on
board. I have had 2 responses both negative - one going on about
widgets.
With respect to the scenario of the shop keeper below I would say for
the first guy it would be painful to explain how to get there and
address all of his questions. As you can imagine it would get worse as
more and more people got to hear of the store and went through the same
questions. As we are in the times where communication is paramount to
success then I would suggest to Acme Stores create some document
(possibly even a website) with directions and/or FAQ section. When the
time comes that a bus route is added through demand then the document
could be updated with the new information. I suppose it would be a bit
like a central repository which in IT terms seems to be a good thing.
There are a vast number of threads and in some cases it is a case of not
being able to see the wood through the trees. If customers of Acme
Stores had to plough through hundreds of emails where there are
conflicting opinions re DK and it's overheads, PTR records, etc, then
the potential customers will probably opt for a branded product (i.e.
Microsoft's SenderId).
I understand for SPF to be successful then every maildomain needs to
have an SPF record and every mail server needs to check SPF records. I
would suggest that getting this message across would be eased by
producing a similar document that Acme Stores will need to produce if
they want more people to use them. When it comes to asking questions
about driving a stick shift then refer them to a Driving school
(www.microsoft.com) or the like.
Discussion lists like this would then be used for discussing the
possibility of a new bus route or a change to the road layout and only
when these things were actually agreed would the document be updated.
Cheers
Nigel
-----Original Message-----
From: owner-spf-discuss(_at_)v2(_dot_)listbox(_dot_)com
[mailto:owner-spf-discuss(_at_)v2(_dot_)listbox(_dot_)com] On Behalf Of Meng
Weng Wong
Sent: 29 November 2004 00:41
To: spf-discuss(_at_)v2(_dot_)listbox(_dot_)com
Subject: Re: [spf-discuss] Role for the new council??
On Sun, Nov 28, 2004 at 03:06:40PM -0600, Andy Bakun wrote:
|
| SPF is not about helping people set up their networks, like getting
| SMTP AUTH working or making changes to DNS -- although there are lots
| of people here who would be willing to help or get people pointed in
| the right direction. There are just too many variables in those kinds
| of things to speak with any kind of blanket authority (notice the SPF
| wizard tries to do this for putting TXT records into zone files for
| BIND and djbdns, but those two are not the only DNS servers that
| people use, although most likely the most popular). People should be
| visiting their software's documentation or contacting their software
| vendor for help in getting any one aspect of their network configured
and running.
I have to agree with this sentiment. Imagine the following
conversation:
Hello, Acme Stores.
Hi, I'd like to buy a dozen Acme Widgets. Do you have them in stock?
Yes, come on by. We're open until 10.
Great! Where exactly are you?
Intersection of Route 1 and Route 3700.
How do I get there from the city?
If you're driving, get on Route 1 and go north 17 miles.
Hm, I don't drive.
You can take a cab from the city, but that would be about $45.
Can I take a bus?
No, unfortunately buses don't run out here.
Train?
No, no train service either. I'm afraid everybody gets here by driving.
Okay, fine. But I'll have to borrow my neighbour's car, and their car
is a stick shift.
Your point is ...?
I need you to teach me to drive stick.
-------
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