Joe Fawcett wrote:
Hi
When I started using it in earnest I found a bug in the
document() function. I tried to contact Altova for
support but we were told that as it was more than a month
since purchase we were not entitled to any. It cost them
somewhat as we were going to buy licences for the
remaining twelve people in the department.
It costs them also the price of the valuable input from
users, when they find bugs and they try to report them.
This information is like gold and I'm always suprised to see
some enterprises that don't accept it, when offered.
Regards,
--drkm
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