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Re: False positives (was Re: [Asrg] Re: RMX Records)

2003-03-04 20:05:28
At 9:46 PM -0500 3/4/03, David F. Skoll wrote:
 >   If my ISP is under serious attack from spammers, then some level of
 "good" mail will probably be thrown out with the spam.  The only way I
 know of to guarantee that no "good" mail is thrown out, is to not
 throw out *any* mail.

Or to have a human sort it out.

It's not clear to me that human sorting would be reliable to the extent you are implying. Especially third party human sorting. But I've come real close to replying to some messages that looked perfectly fine to me. The information that flagged them as spam was not the content, but details about the path they took, how many people they went to, and other things that a human observer could not determine. But in any case, it's not clear what this means in an ISP context. Companies may find it necessary to hire a human to filter borderline messages that an automatic filter is unsure of, but in the ISP context, false positives do not have a simple solution--especially since an ISP is not likely to be able to afford (in terms of processing time and resources) the degree of end-user customization that an enterprise might (and I seriously doubt any of us want ISPs reading our email).
--
Kee Hinckley
http://www.puremessaging.com/        Junk-Free Email Filtering
http://commons.somewhere.com/buzz/   Writings on Technology and Society

I'm not sure which upsets me more: that people are so unwilling to accept
responsibility for their own actions, or that they are so eager to regulate
everyone else's.
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