At 6:14 -0700 4/23/03, Hallam-Baker, Phillip wrote:
Mail is a service that most people care a lot about.
Just to back that portion of yuor statement up with some numbers,
this just arrived:
http://www.techweb.com/wire/story/TWB20030422S0008
"E-mail More Important Than the Phone In Business, Study Shows
April 22, 2003
[...]
A survey of businesspeople at 387 organizations found that 80
percent believed e-mail was more important than the telephone in
communicating with coworkers, customers, or partners, market
researcher META Group said.
Just as surprising for analysts were findings that 74 percent of the
respondents believed being without e-mail would present a greater
hardship than losing telephone service. "
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