Jim Youll wrote:
There is also an emerging class of gear in the form of server
appliances... that yes, anyone CAN maintain, barring hardware failure,
for which the call out to a service guy, just as they do with in-house
phone and voicemail systems.
I'll stand behind the "insource the core, outsource the rest" concept
that is pretty standard advice now-a-days. Again, I emphasize that
companies are only encouraged to *evaluate* the value of outsourcing. If
there is no convenient or cost-effective outsourcing opportunity
available, then they should not oursource. Likewaise, companies have to
have some pretty strong management in order to be successful with
outsourcing, where success or failure is generally a matter of perception.
I agree with you that contemporary tools make it much less attractive
for companies to outsource their phone systems. When there is an
appliance that takes care of e-mail, including the spam problem, I could
adopt your view. That's not the case at present. Most corporate IT
departments do not have the expertise or time to invest in solving the
spam problem, given the tools available today, and good alternatives,
some of whom inhabit this list, are available.
-LM
_______________________________________________
Asrg mailing list
Asrg(_at_)ietf(_dot_)org
https://www1.ietf.org/mailman/listinfo/asrg