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Re: [Asrg] 7. BCP - Abuse Reporting standard

2004-01-06 22:36:48

I agree with John. Furthermore, I think it is a great idea and should be pursued.

I use Eudora for my Windows mail client (so I don't suffer from all the trojans that are so prolific with Outlook). When I try to forward spam to the various abuse departments, Eudora almost always if it is HTML mail succeeds in munging the original message sometimes making me wonder how useful it is to the abuse department. (This is caused by the HTML being loaded into Eudora and then being saved back out again -- as if it were composed in Eudora and not in its original format.) I wouldn't be surprised if this were not an isolated case as far as mail readers go. The standard should ensure that the original spam is sent back to the abuse department in its entirety including full headers obviously and not some reconstruction by the mail client.

I think that Mime parts would be the way to go. Furthermore, I think a standard reporting address should be specified. Most have settled on abuse(_at_)domainname(_dot_)com but not all and it is only an informal standard at best.

If an ISP were able to in real time analyze the complaints, they could compare the messages that were forwarded in the complaints against outgoing mail streams and quickly isolate which user is sending the offending messages. This could be done by any number of means the most obvious would be some sort of Bayesian or vector space model filtering. In either case, it would not be too difficult to automate to some degree relieving the abuse department from much of the load.

-Art
--
Art Pollard
http://www.lextek.com/
Suppliers of High Performance Text Retrieval Engines.


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