--On 28 January 2010 11:03:29 -0800 Steve Atkins <steve(_at_)blighty(_dot_)com>
wrote:
Most of the people I see arguing that the "this is spam" button isn't
a good user interface for users to provide their thoughts are spammers
or grey area bulk mailers.
Maybe the problem is that buttons aren't, in the general case, for applying
labels. They're for initiating actions (which might include the application
of a label).
The button should make clear what the action is. Will it stop similar mail
being delivered to my mailbox? Will it stop similar mail being delivered to
a colleague? To the rest of the world?
Will it result in a report being sent to the system administrator? To the
sender? To the sender's boss? To Spamcop? To the police?
Is clicking the button an instruction, a request, or a vote to take any of
those actions?
Can we use IMAP meta-data to communicate answers to these questions, to the
user?
--
Ian Eiloart
IT Services, University of Sussex
01273-873148 x3148
For new support requests, see http://www.sussex.ac.uk/its/help/
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