ietf-asrg
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Re: [Asrg] Adding a spam button to MUAs

2010-01-29 06:37:50
Chris Lewis wrote:
Frankly, I think the vast majority of people who thing TiS are bad are
either people who have an incentive to consider them bad, or are
largely
unaware of how they're actually used, or are expecting some sort of
one-to-one reaction/theoretical purity to every TiS hit.

Score 'em statistically.  Whitelist when they goof.  Humans make
mistakes.  And sometimes they're right when the filters aren't.  Design
for it, including methods to intervene when necessary.  No big deal.

Out of curiosity, have your users been instructed on how to use the TiS buttons 
(and to use them in the first place, instead of just clicking delete) or do you 
just trust them to do the right thing (most of the time)? And do you think it 
would scale to larger, more anonymous organizations such as ISPs?

Unrelated to that, if most MUAs got a TiS-button, wouldn't this allow 
spammers/botherders to effectively DDOS the systems that process the feedback, 
thus making them (temporarily) useless? I could see why spammers would see an 
advantage in doing that.

Martijn.

Virus Bulletin Ltd, The Pentagon, Abingdon, OX14 3YP, England.
Company Reg No: 2388295. VAT Reg No: GB 532 5598 33.
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