Joe Baptista wrote:
or 3) joe clueless gets an education and switches to an appropriate route.
Requiring users to "get an education" is not a valid option. Basic rule
of design: don't require the users to learn anything that's not relevant
to getting their tasks done. Adding to their cognitive load for zero
gain (as in the case of coping with alternate roots) is unacceptable.
--
/===========================================================\
|John Stracke |jstracke(_at_)centivinc(_dot_)com |
|Principal Engineer|http://www.centivinc.com |
|Centiv |My opinions are my own. |
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|Stupid, adj.: Losing $25 on the game and $50 on the instant|
|replay. |
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