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Re: I'm struggling with 2219 language again

2013-01-04 21:25:15
Scott Brim wrote:
It's a communication problem.  If you want your audience to understand
exactly what you're saying, and implement along very specific lines, you
need to tell them in a way they understand.

+1

Personally I prefer a quieter approach, but I've been told that these days one MUST use MUST or implementors just won't get it. "Huh, that's a requirement? But you didn't say MUST."

I believe in the technical writing style of "Being specific is Terrific!"


I suggest
turning this thread into a survey, and
finding out how people who actually write code look for in order to know
what's required.

+1

We have implemented numerous protocols since the 80s. I have a specific method of approaching a new protocol implementation which allows for fastest implementation, testing proof of concept and above all minimum cost. Why bother with the costly complexities of implementing SHOULDs and MAYs, if the minimum is not something you want in the end anyway?

A good data point is that for IP/Legal reasons, we do not use other people's code if we can help it and in the early days, open source was not as wide spread or even acceptable at the corporate level. In other words, it was all done in-house, purchased or nothing. I also believe using other people's code has a high cost as well since you don't have an in-house expert understanding the inner workings of the externally developed software.

o Step 1 for Protocol Implementation:

Look for all the MUST protocol features. This includes the explicit ones and watchful of semantics where its obviously required or things will break, perhaps it fell thru the crack.

An important consideration for a MUST is that operators are not given the opportunity to disable these protocol required features. So from a coding standpoint, this is one area you don't have to worry about designing configuration tools, the UI, nor including operation guidelines and documentation for these inherent protocol required features.

This is the minimum coding framework to allow for all inteop testing with other software and systems.

The better RFC spec is the one that has documented a checklist, a minimum requirement summary table, etc. Good example is RFC 1113 for the various internet hosting protocols. I considered RFC 1123 the "bible!"

Technical writing tip: Please stay away from verbosity especially of subjective concepts and please stop writing as if everyone is stupid.

    I always viewed the IETF RFC format as a blend of two steps
    of the SE process - functional and technical specifications.
    Functional specs tell us what we want and technical specs
    tell us how we do it.  So unless a specific functional requirements
    RFC was written, maybe some verbosity is needed but it should
    be minimized.

Generally, depending on the protocol, we can release code just on using MUST requirements - the bottom line framework for client/server communications. Only when this is completely successfully, can your implementation consider moving on at extending the protocol implementation with additional SHOULD, MAY features and its optional complexities.

o Step 2

Look for the SHOULDs. This is the candies of the protocol. If the SHOULD is really simple to implement, it can be lumped in with step 1.

I know many believe a SHOULD are really a MUST as an alternative method perhaps - different version of MUST to be done nonetheless.

However, I believe these folks play down an important consideration for implementing SHOULD based protocol features:

   Developers need to offer these as options to deployment operators.

In other words, if the operator can not turn it off then a SHOULD was incorrectly used for a MUST which is required with no operator option to disable.

o Step 3

Look for the MAYs. Very similar to SHOULD, a good way to consider a SHOULD is as a default enabled (ON out of the box) option and a MAY as a default disabled (OFF out of the box) option.

Summary:

  MUST   - required, no operator option to disabled. Of course,
           its possible to have a hidden, undocumented switch
           for questionable stuff.

  SHOULD - good idea, recommended. if implemented, enabled it
           out of the box.

  MAY    - similar to SHOULD, does not have to be enabled out
           of box.

In both cases for SHOULD and MAY, the operator can turn these protocol features off/on. For a MUST, the operator can not turn the MUST feature. These SHOULD/MAY features are documented for operators and support.

One last thing, I believe in a concept I call CoComp - Cooperative Competition, where all competitive implementators, including the protocol technology leader all share a common framework for a minimum protocol generic to all parties and the internet community. It is least required to solve the problem or provide a communication avenue. All else, the SHOULDs, the MAYs, is added value for competing implementators. It generally is what differentiate the various implementators software.

I personally believe it is doable to write a new RFC that describe a guideline for protocol development that will minimize conflicts at many levels. Of course, a major part of that is good technical writing skills in principle and the ability to extract and describe what the protocol framework is, which brings it all back to the original issue using the proper communications verbiage to describe a protocol.

--
HLS


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