On Sun, 25 Jun 2006 20:30:52 +0000 Julian Mehnle <julian(_at_)mehnle(_dot_)net>
wrote:
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Scott Kitterman wrote:
First, I think it may be simpler just to send them all to the RT and let
us helpers send on what needs to go to a public list.
Why did I implement the contact form's multi-topic dispatching feature
again?
IOW: no. At least the website topic should go directly to spf-webmasters
(modulo posting moderation). I don't really think that the "Other" topic
(i.e. not a support request) should go to the _support_team's_ RT. Unless
we declare that RT as NOT specifically meant for the support team...
In theory this way is better. In practice I think it may be more trouble
than it's worth. I don't mind experimenting some more.
Scott K
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