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Re: [Asrg] Re: Asrg digest, Vol 1 #133 - 14 msgs

2003-03-31 05:38:01
On Sat, Mar 29, 2003 at 10:15:23PM -0500, waltdnes(_at_)waltdnes(_dot_)org 
wrote:
If the DSL provider charges extra bucks for use of their mailserver
..and the customer is a cheap bastard ?

No, not necessarily, but with the "hype" of the last few years and
everybody telling people "Internet is cheap" or "Internet is free"
customers don't get the point that if they pay 50 bucks for a flat
connection why they should pay additonal 15 bucks for using a
mailserver. But managing a line and a router is cheap compared to
running a mailserver that handles about 0.1% of the same traffic.

  The concept of an alleged "ISP" that provides neither a mailserver nor
a static IP address boggles the mind.  If you were the only "ISP" in
town, your customer would have to purchase service from another provider
elsewhere who would allow them to either ssh-tunnel or smtp-auth to
their mail server.

Subcontractors is the answer.
Buy a contingent of 10000 DSL lines from your Telco (and in Germany there
are *lots* of towns, where you have no choice, which Carrier to use) and
arrange a special prize.
Sell it with a marginal earning and no service at all. All you provide
is the contract. Customers will like it, because it is so cheap. And a lot
will use hotmail, yahoo and others for email. As the carrier disconnects
the line once within 24 hours, they can't have a "static" IP address.
Whether you call this an ISP not not is a matter of definition, but most
would probably call it an ISP.
Now, if you want to have our own outgoing mailserver on such a line
you have to deliver directly as your "provider" doesn't have a smarthost.
If the IP block is on a DUL DNSBL you're lost.

How many of your own customers can you afford to loose because of that?

  How about providing your customers with the service they need ?  That
tends to keep customers loyal.

We do.
But if a company is connected via an above described "ISP" and you block
their emails to your customer, because of the DUL DNSBL and they tell your
customers they will terminate the contract with him, if they can't
reach him via email you have two choices:
a) keep the DNSBL and loose your customer
b) turn off the DNSBL and keep the customer

How many of your own (and especially bigger) customers can you afford to
loose because a) these times?

        \Maex

-- 
SpaceNet AG            | Joseph-Dollinger-Bogen 14 | Fon: +49 (89) 32356-0
Research & Development |       D-80807 Muenchen    | Fax: +49 (89) 32356-299
"The security, stability and reliability of a computer system is reciprocally
 proportional to the amount of vacuity between the ears of the admin"
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