On Monday, March 31, 2003, at 10:25 AM, Jason Hihn wrote:
That is fascinating. I read my mail with Pine.
You sir, are both unlucky and lucky. I was a long-time pine user, but
the
20th century has come and gone. ;-)
The vast majority of people are using Outlook.
This, I think, is a potential issue in this group: how many of the
people attempting to build these policies know what Joe User really
does, think and wants. I've seen a number of approaches and comments
that lead me to think some folks see the net as "everyone does it the
way I do it" -- there seem to be some serious blind spots, or perhaps,
tunnel vision, in the discussions. I'm not sure what can be done about
it, though, but it's an issue that needs to be kept in mind: whatever
gets built needs to be built so Joe User can use it and will use it and
does what he wants..
Companies are worse, they blow money patching
and recovering from the infections that Outlook makes possible.
companies are increasingly looking for alternatives, but when you have
an existing company-wide system with a large user population and you
can't just take the system down for a week to revamp things, moving to
a new environment takes a lot of time, energy and money. Especially
since e-mail is by all measures a corporate critical function almost
everywhere now. Sometimes, the work needed to make a switch simply
overwhelms an organization's ability to do it.
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