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Re: [Asrg] FeedBack loops

2008-11-12 14:17:09
At 10:00 12-11-2008, J.D. Falk wrote:
If a statistically valid sample of an ISP's users (as processed by their own
user reputation systems) think something is spam, why would that ISP
disagree?

That's an interesting question.

I know it's a big shift in thinking from the classic anti-spammer attitude,
particularly the pornography test (I know it when I see it.)  But, it's a
shift that all of the big ISPs have already made: they'll listen to their
users before they'll listen to random external parties.

The pornography test is a way to avoid having to deal with the end-user's definition of spam. I'm going to give an example based on your first question. I'm subscribed to this mailing list. Due to the high volume of list traffic, I no longer want to receive the emails. I click on a button in my MUA to report the email as spam (it's unwanted). A feedback report is sent to the mailing list owner with all user identifiers removed. There are ways around that but let's not get into that. How does the mailing list owner deal with the problem?

Regards,
-sm
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