On 01/12/2015 21:10, Richard Clayton wrote:
People are used to email "just working" ... there's a lot of folks
peering at the entrails to make that happen and they need all the help
they can get!
This is the bit that worries me. As a small mail server publisher &
hosting company, we try to actually help our customers with their
problems (unlike some of the big providers). The information in the
Received headers is vital to us when trying to narrow down why their
messages bounced, or why their incoming mail was delayed, or whatever.
If information is stripped away from Received headers, then we'd be
hampered with that diagnostic work, and would have to rely on
cooperation from the big providers, which we all know is pretty much
never going to happen.
Once you've got a real (competent) person on the end of
'postmaster(_at_)gmail(_dot_)com' who can reply usefully within a few hours, then
I'd be happier about stripping away the little bit of trace information
we currently have.
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