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Dublin Hotel Contract was Re: IETF 72 --> Dublin!

2008-02-08 10:01:46

The Citywest Contract with IETF provides;

1. Room Rates - Single: 130 EUR: Double: 160 EUR; Breakfast, Internet and taxes are included
2. Guest substitution permitted
3. Promotion Code: IETF

4. Guest Cancellation
Individuals can cancel the reservation without penalty until 3 days prior to check-in / arrival. In case of cancellation less than 3 days prior to the event or non-arrival or no-show, the Hotel holds the right to charge the individuals one nights stay as cancellation fees.

5. Check In - Check Out. Hotel check-in is 15:00 hrs. Check-out is to be completed by 11:00 AM however Hotel shall reasonably accommodate early arrivals and late departures of the international attendees based on availability.

6. Non-smoking Rooms. The Hotel's guestroom should be at least 95% non-smoking in inventory.

7. Renovation. As of the date of the signing of this contract, Hotel has no plans for renovation and remodeling.

8. Difficulties with reservations can be addressed to Melissa at mmallon(_at_)citywesthotel(_dot_)com

Ray

Wojciech Dec (wdec) wrote:

Hi Ray,
I don't want to prolong this thread much more, but the booking terms & conditions at the City West are unusually strict, if not incorrect (note the reference to the groups/conferences).
Here's what I get when using the IETF booking code:
---snip---
Please note the following terms & conditions relate to this booking.
. Bookings are non refundable and non transferable.
. Cancellations will not be accepted for online bookings
. Check in time : after 1400 hrs
. Check out time : before 1200 hrs
. Rates are per room per night.
. Rates are for accommodation only unless otherwise stated.
. These rates are not available for groups or conferences.
. Rates are non commissionable.
. Management reserve the right to assign guests to rooms in either the Citywest Main or Golf Hotels depending on availability . For single adult reservations the Management reserve the right to provide guests with a single room instead of double room only in the unlikely event of all double rooms being occupied
---snip---
Can you confirm that indeed these are the terms we'll have to agree to (the non refundable, non cancellable condition is particularly annoying). Thanks,
Woj.

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