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Koen Martens wrote:
wayne wrote:
I am also concerned that the "Confidential" option *just* adds the
following note before sending it off:
| Confidential! Please do not discuss this issue publicly without
| anonymizing sensitive information!
Depending on the Topic, it may be sent to either spf-council (which
will require a moderator to deal with), spf-webmaster (which may be
posted automatically, I'm not sure), or the SPF RT system (which I
think is also automatically handed off to all people how have
volunteered to handle support requests.
Note that the volunteer team does have a code of conduct up on
new.openspf.org (http://new.openspf.org/Support_Guidelines) which
states that tickets are to be treated confidential.
Even if the submitter explicitly selects that "the issue [ may ] be
discussed publicly by project staff"?
[...] i think the distinction between the contact form and the mailing
lists is the audience. The contact form messages are directed to a small
group of people, who do not make the info public. spf-help and
spf-discuss are for issues where you don't care about making info
public. That distinction should be maintained, it is basically why
the contact form exists in the first place.
I don't think this is the main point of the contact form. Rather I think
the contact form is for people who don't want, or don't know how, to
subscribe to one of the mailing lists. Of course this may include people
who wish their message to be treated confidentially, but those are not the
only ones who use the contact form.
Sometimes submitters explicitly select that "the issue may be discussed
publicly", and if the issue is of general interest, e.g. when it's a
website suggestion or a general comment about SPF, I resend/forward it to
the appropriate list. Is that really inappropriate?
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